Twitch’s moderation process has been a sore point for many a creator, but in a candid new clip from Jan. 22, Dan Clancy, Twitch’s CEO, spoke about how moderators can sometimes struggle to get it right. Especially when it comes to “highly subjective” areas like nudity.
“You have a lot of people who get it wrong,” he said. “Let’s assume for a second purple is not allowed but violet is, [creators] want to be as close to purple without being it […]The difference between violet and purple is very small and especially when you start talking about sexual content and that sort of thing, it can be very subjective.”
Content moderation was a hot topic at Twitch Con back in September 2024. During the event, the platform announced that they’d be changing the way streamers are informed of Community Guideline violations.
Before, Twitch would only share the relevant section of the Terms of Service with the streamer. This made it difficult to report the exact reason that a streamer had been banned.
With this update, streamers will be explicitly told why they’re being banned. For instance, if they were banned due to a direct message, Twitch will share an excerpt of the relevant conversation in the email.
Clearly, there’s still work to do when it comes to Twitch’s content moderation problem, but with Clancy’s transparency, 2025 is off to a good start.
